February22 Monday
I opened my schedule. Something bizarre happened and I was so pissed off that I wasn't able to stop myself from sending a message to a staff in Tokyo expressing my discomfort about the matter. Generally, I don't like substitution classes for students whom I've never even had the chance to have lessons with, especially if that student is 'loyal' to certain tutors. So, in a nutshell, this is what happened:
6:55 > notice for substitution class (50 minute class,7-8pm), only 5 minutes to read the student's profile
7:00 > I made a call to the student
7:03> I ended the call
7:16> The student's code was removed from my schedule
I called. The student did not want to talk to me. He wanted his previously reserved tutor. That tutor canceled lessons 5 minutes before the class. That's for sure because the class got transferred to my sched at that time also. At 7pm, the student informed me that his tutor is now willing to take the class. Apparently, the tutor changed mind and is now going to teach. I did not know what to do. He, the student, is in my schedule. Hence, he is my responsibility at that time. But the student did not want my class. Fine. I dropped the call and ranted to Tokyo staff who transferred the class.
Why am I pissed off? Clearly, some people only mind their own time without regards to somebody else's time. The tutor canceled the class 5 minutes before it started, only to change mind in a couple of minutes and tried to get back the student she just lost. Didn't she know what that is? That's a simple form of PIRACY. My point is, we should be responsible of the consequences of our own actions. If you canceled, lost student, opened the sched again---fine. But bear the consequence of not having a student at that slot. Because you lost it, at your own decision. So what now. Since the student wanted his previous tutor, he was transferred back to his tutor. I lost an hour of class, without a student. I sent a message to Tokyo that I didn't appreciate what just happened and asked the staff to rely the message to the tutor and the student, to never pull such act again because if they didn't realize it, they caused a lot of confusion, wasted somebody else's time, caused more work for the staff, lost work for another tutor.
I hate it more that the Tokyo staff was so sorry to me for the tutor's action. I was sorry to the staff--- sorry that he had to take my rants about the situation when it was not even his fault; Sorry that he had to be sorry for another person's irresponsibility; ashamed of the tutor's attitude.
The staff, maybe because he was sorry that I lost one hour, transferred another student to my schedule. That was nice of him. But my mood was spoiled then. It's a good thing I love the students who followed. ^_^
February 25 Thursday
My anniversary with RareJob! wooooooooooooooooo! (party!) Haha. But I didn't realize that 'til Saturday. Lately I'm too busy I'm not aware of the time. It's a good feeling to know that I'm still here after a year. :)
February 27 Saturday
I realized that Thursday marks my one year teaching. Haha! So, I was curious and feeling sentimental at that time. I went back to my very first day in my schedule. I taught 3.5 hours, 6 students. I opened each student's profile and I was so happy to know that 4 of them are still taking lessons with RareJob. Yey! ^_^ The other 2 stopped last year around August and September. I can't help thinking why. -_-
February 28 Sunday
One of the rare days that I open a morning schedule. Waaaaaaaaah! It was so hard to wake up! I think I barely slept for fear that I wouldn't be able to wake up in time for my class. :D
Why did I teach? Because my cancellation rate is at 16.8%. That means losing 1/4 of my salary for this month. Haha! Oh no, that can't be! The allowable cancellation is below 15 %. I couldn't teach at night because I have to go somewhere. So I had no choice but to teach in the morning, 3 hours; it brought down my cancellation rate at 14.8%. Yahooooo! I'm safe; my salary's safe. Haha. :D And my students were old ones (I mean, my old students, not new. hehe), I was so happy to talk to them. It felt that it was worth losing sleep just to teach them. After my class at 11 AM Philippine time, I slept again 'til 4 pm. ^_^
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I need to end this post, it's so long already and I feel like I am making this blog all about myself. Hahahaha. Almost 1 AM, Good night! ^_^
"Get over the idea that only children should spend their time in study. Be a student so long as you still have something to learn, and this will mean all your life." ~Henry L. Doherty
About Me
- musang
- Quezon City, Philippines
- music lover; toy collector. wants to see the world; can't say NO to chocolate and ice cream; believes that food makes life wonderful; prefers being in control but would like to try every extreme sports there is; thinks that Hayao Miyazaki is a genius; loves to laugh; serious in general ^_^
call me in skype :)
8 comments:
You were very frustrated. I'm afraid that Rarejob tutors may waste their time sometimes. Even when they open their lessons in the morning but they don't have lessons except the beginning and last, they cannot go out until they finish the last lesson. They need to be ready in the morning. For students, the system is very convenient because we can take lessons by booking lessons by 5 minutes before, but I think this system may be a little tough for tutors.
At least, we, students should care not to cancel classes without any notices.
Hi, you must be comforted now since you burst into a rage^^@ I cancelled lessons about 5 times in advance since I joined rarejob when I had no time to attend lessons. But I felt relieved when I found the tutors had lessons. I understand your feeling as I had the same experience recently, I was waiting the lesson 20 minutes before, but no calling as time came. I checked my reservation on the page of rarejob. It was deleted as if I hadn't booked the lesson. I doubted who deleted my reservation, not cancelled. I really checked it 5 minutes before. It was there. But I know how rarejob is helpful for tutors then I didn't informed about it to rarejob. I experienced substitute lessons. Someone talked to me friendly as if we were old friends, some tutors talked to me un-pleasantly. But it matters little to me as I have the purpose that I would like to comunicate with anyones under any circumstances. To back to the point, if Philippines have a lot of people like you, who are needed. Philipine future will/must be bright. Not a sarcastic remark, but my real opinion. inspire your followers, I hope to be ambitious. looking forward to your returning, not a substitute^^@
@Robin:
Yup, it's really a waste of time when there are unbooked classes in between the schedule. Specially on weekends, there are a lot of students but there are a lot of tutors also and there are morning classes so it's hard to get a full reservation.
OH! But did you know that the tutor's are still paid even if the student is absent? If the student suddenly couldn't take the class for some reason, the tutor would still be paid as long as the student did not cancel the reservation. :)
@Hide-san:
I remembered, we met because of a substitution class. ^_^ And you turned out to be a very nice person, so that kind of substitution class is okay with me. :)
Thank you very much for your compliment, I'm flattered. n_n
I love my students but I hate Rarejob's new codes! They've been so mean to tutors, giving very unreasonable demands like this "no call yet" code. I hope they understand that the more slots you open, the more chances of students getting dissatisfied due to internet connection problems and so on. Instead of judging tutors based on PERCENTAGES, they're judging tutors based on actual numbers. For example, if 3 students complained of sudden lesson interruption, that would count as a serious offense on the part of the tutor (even if he really tried his best but lost internet connection in the middle of the lesson). A tutor who opens 5 hours worth of lesson a day has more chances of getting that occurrence as compared to a tutor who opens only 1 slot a day. But the number of hours a tutor opens doesn't count. Regardless of how many thousands of lessons he already made, he's still subjected to the same penalty as the tutor who failed to teach his ONE AND ONLY student for that day. How unfair and unreasonable! No matter how much tutors enjoy this job, if the company itself is being unreasonable and mean, tutors will soon lose interest and find another online job.
Im a rare job tutor.. im soo pissed off! I have booked my classes ahead of time even for atleast 2 days prior to the schedule. But when I go for stand by, 3 hours no student!!.. that's bullshit.. they are just wasting my time.. with less pay!!
i want to apply as a tutor..is it more likely to be accepted if you were referred? and any tips? thanks!
Hahahaha! Thank you so much for sharing your tutoring experience with Rarejob! By the way, someone here have experienced teaching in MSA tutorial center?
Hey, I am also A rarejob tutor.I am bit frustrated because I am close to my one year mark but still I don't get booked all the time. Do you have some tips for me to get booked
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